Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
What We Collect
When you place an order or contact us, we may collect the following information:
- Your name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via third-party payment providers)
- Order details
We may also collect information about how you use our website through cookies and similar technologies (e.g., pages visited, time spent, browser type).
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Communicate order updates and promotional offers (if you’ve opted in)
- Improve our website and services
Sharing Your Information
We do not sell or rent your personal information.
We only share your information with trusted third parties when necessary:
- Payment processors (e.g., PayPal, Stripe)
- Shipping carriers (e.g., Australia Post, couriers)
- Analytics services (e.g., Google Analytics)
These third parties are only given the information needed to perform their services.
Security
We take reasonable steps to protect your personal information. All payment information is encrypted and processed securely. However, no method of transmission over the internet is 100% secure.
Your Rights
You can:
- Request a copy of the personal data we hold about you
- Ask us to correct or delete your data (unless we are required to keep it for legal or order-processing reasons)
- Opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of the message
Cookies
Our website uses cookies to improve your experience. You can disable cookies in your browser settings, but this may affect site functionality.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website with the date of the last update.
Contact Us
If you have any questions about this Privacy Policy, please contact us via our store’s contact form or email.